Softbank Pepper
Key Functions:
Emotion-aware interaction – Utilizes cameras, microphones, and AI to detect and respond to human facial expressions and tone
Conversational voice assistant – Understands speech and can engage in dynamic dialogues
Tablet-based interface – 10″ touchscreen for apps, media, and navigation
Autonomous mobile platform – Wheeled base that navigates indoor spaces, avoiding obstacles
Background:
Created by Aldebaran Robotics (later SoftBank Robotics)
Launched in Japan in mid-2014, with broader release in 2015
Production ceased in 2021, after roughly 27,000 units
Use-Cases:
Retail & reception – Greets visitors, provides information, and offers guidance
Hospitality & healthcare – Used in restaurants, banks, hospitals, and care homes for basic services and interaction
Education & research – Adopted in universities and labs for conversational AI, human-robot interaction, and programming
Guide Price: £12,000+